Trust is a practice, not a badge.
Alohamation is building Hilo Local Help carefully: clear scope, honest provider checks, human follow-up, and no hidden payment handling.
One-minute guide
How the pilot handles trust
A short explanation of specific provider checks, dated status labels, human review, and how to report a concern.
Read the provider standardsWhat each check means
Family Care Coordination
A local plan should make distance easier—not create new worries.
Family Care Coordination helps organize practical local support. It does not provide emergency response, health care, personal care, legal advice, financial advice, guardianship, or a guarantee of any provider’s work.
Authorized updates only
The person requesting coordination identifies who may receive updates. That permission can be changed or withdrawn.
Minimum necessary detail
We ask only for the practical details needed to organize the request. Do not send medical records, financial account details, or passwords.
Emergency path stays clear
Call 911 for an immediate emergency. Alohamation is not an emergency dispatch service.
Provider standards
Every trust indicator needs a definition and a date.
Alohamation does not use a blanket “vetted” claim or imply a background check. A future provider profile should show only a check that was actually completed, with its review date.
Identity confirmed
Shown only after the approved identity-review process is completed and dated. It is not a background check or a guarantee of performance.
Phone verified
Shown only after the contact number is confirmed through the approved pilot process.
Business registration reviewed
Where applicable, registration or tax information may be reviewed and dated. It does not establish a provider's trade qualifications.
Trade license checked
For work requiring a Hawaiʻi trade license, the current status should be checked and dated before that claim appears. Customers should still confirm scope and current status.
Insurance confirmed
Shown only when current evidence of applicable coverage has been reviewed and dated. Coverage can change.
Community listed
A future listing may have contact details without any additional checks. It must say clearly what has and has not been confirmed.
Pilot rule
No provider receives a trust label until the specific check and its date are documented.
Transaction boundaries
Organize the next step. Do not hold the money.
During the pilot, Alohamation does not hold customer money, act as escrow, decide legal terms, or promise to resolve a dispute. In-product payment will only be considered after payment-provider, refund, dispute, tax, and legal reviews are complete.
The future transaction organizer may provide
- Shared task, appointment, and pickup checklists
- Reminder and status-update tools
- Links to approved third-party tools where appropriate
- No escrow, no legal-document advice, and no money custody
Pilot privacy & terms
Keep the pilot simple and transparent.
Request delivery
Where an intake path is active, a successful submission must be saved to its approved destination before the site says it was received. If storage or delivery is unavailable, the page should show a failure instead of claiming a team member was notified. A request does not create a payment, booking, or public provider listing. Provider applications follow a separate manual-review path.
What to avoid sending
Do not send passwords, bank information, government ID numbers, medical records, Social Security numbers, or detailed health information through a pilot request.
Pilot participation
Participation is voluntary. A request does not guarantee a provider match; a provider application does not guarantee acceptance; and a profile check does not guarantee safety or quality.
How long requests are kept
Unanswered, withdrawn, or unfilled pilot requests are scheduled for deletion after 30 days without activity. Completed requests are scheduled for deletion after one year. A request under active review, including a safety concern or legal hold, remains until the owner closes it. Cleanup runs daily.
Report a concern
For a safety concern, incorrect listing information, or a request to stop family updates, contact tuinigel@gmail.com. Keep the first message brief and leave out medical records, ID numbers, passwords, and payment details. Call 911 for immediate danger.
Free scan data
Business Time Scan saves the public website URL without its query or fragment, the result, and the scan time for 90 days. We do not keep the fetched page text. The website URL shows which site was checked; it does not establish who entered it or who owns it. Name and email are optional after the result and are saved only when you send a separate follow-up request, under the request retention rules above.
Scam Check does not save a pasted message or screenshot. It saves an anonymous result category, broad safety score, input type, and optional one-tap feedback for 90 days. You may separately choose to write and share a general example. The site removes common links and contact details from that text before it reaches the owner review queue, but you should remove private details yourself too. A reviewer can delete it. These records guide human improvements; the chatbot does not learn from them automatically.
Scam Check sends supplied text or images to Google Gemini for analysis. Google handles that content under its Gemini API terms; terms differ by plan. Do not include passwords, bank numbers, security codes, or sensitive records.
When AI analysis is available for Business Time Scan, public website page text is also sent to Google Gemini to prepare the result. Alohamation does not keep that fetched page text.
This is a public pilot standards page, not a substitute for final attorney-reviewed Terms of Service or Privacy Policy. Formal policies must be completed before a public payments marketplace launches.
Sources and review date
Use primary sources for safety and provider checks.
Alohamation uses these public sources as practical reference points. They do not create a guarantee, replace professional advice, or prove an individual provider’s current status.
- Federal Trade Commission: What are the signs of a scam? — unexpected contact, pressure, and unusual payment instructions are common red flags.
- Hawaiʻi DCCA BusinessCheck — a public tool for researching licensed professionals and businesses where relevant.
Last reviewed: September 5, 2026. Sources are reviewed before material public claims are added.